Dear customers, processing your orders may take longer than usual due to occasional power outages and network issues. We thank you for your patience and understanding! The expected time of shipment is 2-3 days. Once shipped, the TTN number will be provided to you via SMS.

Payment methods

You can pay for the order online using Visa/Mastercard, bank details, or cash on delivery upon receipt of the goods. Orders for which payment is received after 15:00 will be shipped the next business day, except on weekends.

Online payment

You can pay for the goods through the payment systems on our website using Liqpay. Before making an online payment, ensure you have a limit set for online transactions. The most common reason for payment rejection is the need for an online limit.

Via bank account

After confirming the order, our manager will send you bank account details via Viber or Telegram. We work officially and do not accept payments to ordinary bank cards, as this is contrary to the legislation of Ukraine for sole proprietorships.

Cash on delivery

You can order any goods on our website with payment upon receipt, without prepayment. 

Delivery methods

We offer delivery via Nova Poshta, including branches, post offices, and courier delivery. The cost of delivery depends on the carrier's tariffs. 

FREE DELIVERY FOR ORDERS FROM $52.

Ukrposhta (delivery to a post office)

Delivery time and cost are determined according to Ukrposhta tariffs. Please note that some parcels may take 1-2 weeks or even longer to be delivered in Ukraine.

FREE SHIPPING FOR ORDERS FROM $52.

You can pick up the order from our office by yourself, having previously agreed on the pickup time with our manager.

Pickup

We will always be glad to see you in our office. You can pick up your order at Kyiv, 6 M. Kotsyubynskoho St., office 25.

Mon - Fri from 10-00 to 19-00

Saturday from 10-00 to 15-00

Returns and exchanges

Per the Law of Ukraine "On Consumer Protection," products sold on our website, including perfumes, cosmetics, and personal care products, are not subject to return and exchange.